Privacy Policy
Effective Date: 01-06-2025
m2 IAS Academy (a unit of Vandana Akrati Ventures LLP)
At m2 IAS Academy, we value your trust and are committed to protecting the privacy of our students, visitors, and users. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access our website [www.m2ias.com] and related platforms (student portal, test series portal, mobile apps, etc.).
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
- Name, gender, date of birth, and photograph
- Contact details (email, phone number, address)
- Academic details and career preferences
- Payment and billing information (processed securely through third-party gateways)
b) Non-Personal Information
- Browser type, IP address, operating system, and device information
- Website usage data such as pages visited, time spent, clickstream data
- Cookies and tracking pixels for analytics & personalization
c) Information from Third Parties
- Data collected via referrals, advertisements, or third-party sign-in (Google/Facebook login)
- Information received during franchise/student partner integrations
2. How We Use Your Information
Your data is used strictly for educational and service-related purposes:
- To register you for courses, test series, workshops, and scholarship programs
- To provide access to online classes, e-learning modules, digital content, and results
- To communicate via email/SMS/WhatsApp regarding classes, exams, events, offers, and updates
- To process fees, invoices, and financial transactions
- To personalize learning experience and improve website performance
- To comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
- Service providers (payment gateways, IT service firms, hosting partners) under strict confidentiality
- Legal or regulatory authorities when required by law
- Franchise/Branch partners only for academic and admission purposes with your consent
- Marketing/Communication partners for updates, promotions, and academic content dissemination (always with an opt-out option)
4. Data Security
We implement robust security measures to safeguard your data, including:
- SSL encryption on our website
- Secure payment gateways (Razorpay, PayU, etc.)
- Restricted access to personal data on a need-to-know basis
- Regular system monitoring and vulnerability checks
5. Cookies Policy
- We use cookies to improve user experience, remember login details, and analyze traffic.
- You can disable cookies in your browser settings, but some features may not function properly.
6. Third-Party Links
Our website may contain links to external websites (UPSC, PIB, partner institutions, etc.). We are not responsible for the privacy practices of such third-party sites.
7. Data Retention
- We retain your data as long as necessary for academic services, legal obligations, and internal analysis.
- You may request deletion of your data after course completion (subject to legal & financial records compliance).
8. Your Rights
As a user, you have the following rights:
- Access and update your personal information
- Opt-out of promotional communications
- Request deletion of your account/data (except where retention is legally required)
- Withdraw consent for data processing (may limit access to services)
9. Children’s Privacy
Our services are intended for students preparing for UPSC and State PSC exams (generally 18+ years). We do not knowingly collect personal information from children under 16.
10. Changes to this Policy
m2 IAS Academy may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.”
11. Contact Us
For queries, concerns, or requests regarding privacy, please contact:
m2 IAS Academy (Kota)
C-43, Subhash Nagar, Kota – 324005, Rajasthan
Email: m2iasacademy@gmail.com
Phone: +91-9057362369 | +91-9057063369
m2 IAS Academy (Noida)
N5, 1st & 2nd Floor, Sector 18, Noida, Uttar Pradesh
Email: m2iasacademy@gmail.com
Phone: +91-9818431670
